Dhaka Beat Terms & Conditions — Your Rights and Responsibilities

General Terms

These Terms & Conditions ("Terms") form a legal agreement between Dhaka Beat ("we", "us", "the Platform") and you ("user", "member"). By accessing our services through the Dhaka Beat website, mobile app, or any other channel, you are deemed to have accepted these Terms.

Dhaka Beat is an online Sports Betting platform operating under an international license. Our services are conducted in full compliance with applicable international regulations. Betting on Dhaka Beat is for entertainment purposes and is not a guaranteed way to make money.

We reserve the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. For significant changes, we will notify you in advance via your registered email or through the app.

Account Registration & Eligibility

To register an account with Dhaka Beat, you must meet the following requirements:

• You must be at least 18 years old.
• You must register using accurate and truthful information.
• Only one account per person is permitted.
• Multiple accounts cannot be created using the same device, phone number, or payment method.
• If any details provided at registration change, please update them promptly.

Account Verification (KYC)

Dhaka Beat conducts KYC (Know Your Customer) verification to ensure security and prevent fraud. For large withdrawals or suspicious activity, we may request proof of identity, proof of address, and payment method verification. Failure to cooperate with this process may result in your account being temporarily suspended or permanently closed.

You are responsible for the security of your account. Keep your password confidential and do not share it with anyone. If you suspect unauthorised access to your account, contact us immediately.

Age Restrictions & Minor Protection

Betting on Dhaka Beat is strictly for users aged 18 and above. Minors are not permitted to use this platform. We are committed to protecting minors and enforce a strict policy on this matter.

If you suspect someone underage is using Dhaka Beat, please report it to support@dhakabeat.app. We will take prompt action.

Deposit & Withdrawal Policy

Dhaka Beat supports multiple payment methods including bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• The minimum deposit amount is 500 BDT.
• Only use payment methods registered in your own name.
• Third-party payments are not accepted and may result in account closure.
• Successful deposits are typically credited to your account instantly.

Withdrawal Rules

• The minimum withdrawal amount is 500 BDT.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals to bKash, Nagad, and Rocket are typically processed within 2 minutes.
• Bank transfers may take up to 24 hours to process.
• KYC verification may be required before your first withdrawal.

Betting Rules & Restrictions

The following rules apply to all betting activity on Dhaka Beat. Violations may result in bets being voided or your account being suspended.

• The minimum bet amount is 20 BDT; the maximum varies depending on the event.
• Bets generally cannot be cancelled once placed, unless the match is cancelled or postponed.
• Odds change rapidly in live betting; please wait until your bet is confirmed before proceeding.
• Placing the same bet from multiple accounts on the same match is considered fraudulent activity.
• Dhaka Beat reserves the right to void any bets placed at incorrect odds due to a technical error.
• If match-fixing or any form of misconduct is suspected, payment will be withheld until the investigation is complete.

Bet Cancellation & Refund Policy

Bets will be voided and stakes refunded in the following situations: if the match does not take place, if the match is abandoned before half the scheduled play is completed, or if incorrect information was displayed due to a technical error. Refunds are generally returned to the original payment method within 24 hours.

Bonus & Promotion Terms

Dhaka Beat offers a range of bonuses and promotions. Each bonus has its own terms, which are listed on the relevant offer page. General bonus policies are outlined below:

• The welcome bonus is available to new members only and applies to the first deposit.
• Bonus funds can only be withdrawn after meeting the specified wagering requirements.
• Claiming the same bonus across multiple accounts is strictly prohibited.
• If bonus abuse is proven, the bonus and any associated winnings will be forfeited.
• Dhaka Beat reserves the right to modify or cancel any promotion at any time.
• Free bet or cashback offers are generally valid for 7 days.

Responsible Gaming Policy

Dhaka Beat believes betting is a form of entertainment — not a solution to financial problems. We take responsible gaming seriously. If you feel you are losing control of your betting, use the tools below:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own limits on how much you want to wager within a given period.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Use this option to take an extended break from the platform.
• Reality Check: Receive regular reminders of how long you have been playing.

For more details, visit our Responsible Play View the page.

Account Closure & Restrictions

Dhaka Beat reserves the right to suspend or permanently close an account without notice for any of the following reasons:

• Registering with false information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Evidence of account hacking or unauthorized access.
• Money laundering or suspicious financial activity.
• Harassment or abusive behaviour towards Dhaka Beat staff.
• Deliberately exploiting any technical vulnerability.

You may close your account at any time. Any remaining balance will be returned via your registered payment method, provided all terms and conditions have been met.

Privacy & Data Protection

Dhaka Beat takes the protection of your personal data seriously. We are fully transparent about how your information is collected, stored, and used.

• Your personal information is never sold or shared with third parties.
• All data is protected with 256-bit SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• We are required to share information in response to valid requests from legal authorities.

For more details, visit our Privacy Policy Read.

Limitation of Liability

Dhaka Beat is not liable for the following:

• Bets or opportunities lost due to internet disconnection.
• Failure of third-party services (e.g., mobile banking server outages).
• Force majeure events (natural disasters, government restrictions, etc.).
• Losses resulting from the user's own negligence or error.
• Any loss resulting from sharing your account password with another person.

Terms Amendment Policy

Dhaka Beat may update these Terms & Conditions at any time. For significant changes, we will notify you at least 14 days in advance via your registered email or app notification. Minor changes may take effect without prior notice.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you object to the changes, you may close your account.

Contact & Complaints

If you have any questions or concerns about these terms and conditions, please get in touch with us:

• Email: support@dhakabeat.app
• Live Chat: Available 24/7 via the website or app

Once a complaint is submitted, we will provide an initial response within 48 hours. Complex cases may take up to 7 business days to resolve.